Malaysia Displays Strong Readiness for Digital Banking Services, Visa Study Says
Visa released new findings from its study which highlighted that over 74% are aware and 66 percent are interested in using digital banking services.
According to the Visa Consumer Payment Attitudes study, the nation has seen a significant acceleration in digital adoption due to the pandemic in the past 18 months.
Many Malaysians have changed the way they work, pay, and even bank.
Visa said that this is a positive outlook for those who had submitted their applications for the digital banking licenses issued by Bank Negara Malaysia.
It has become a societal norm to avoid crowds and limit face-to-face interaction. The study showed that 43 percent of Malaysians currently do not visit any bank branches and choose to bank only online.
Malaysians are also drawn to using services from digital banks as they believe these services offered are mo