PHILIPPINE Seven Corp. (PSC), the operator of 7-Eleven convenience stores in the Philippines, has rolled out upgraded digital payment capabilities to nearly all of its outlets after addressing issues that had affected the reliability of its cashless payment system.
PSC President Richard Lee said digital payment facilities were now available in about 98 percent of the chain's outlets following a rollout that began in August last year.
"We always put our customers first, so we know our customers suffer from our digital payment platform," Lee told a media briefing following the company's annual stockholders' meeting on Thursday.
He said digital payments now accounted for about seven percent of customer transactions and 12 percent of total sales.
Customers can pay using major credit and debit cards as well as Google Pay, while support for Apple Pay is planned in the future, he added.
Chairman Jose Victor Paterno said the company’s scan-to-pay system was also upgraded after earlier challenges with payment processing.
"We adopted the scan-to-pay," he said. "Both should work seamlessly. So that was also fixed in the latter part of the year."
Meanwhile, the convenience store operator said it would continue renovating older branches and relocating stores that had become too small to handle increasing customer traffic.
Paterno said the company regularly reviews smaller stores for possible expansion or relocation, noting that many of them were opened years ago when store formats were generally smaller.
Philippine Seven shares on Thursday added P0.55, or 1.67 percent, to finish at P33.35 each.
