MCMC suspends its customer service line

Kuala Lumpur: The Malaysian Communications and Multimedia Commission (MCMC) has suspended its customer service line and complaints counter at all its offices from Monday until a date to be announced later.

MCMC in a statement Monday announced the suspension of its 1800 188 030 line and complaints counters as a safety and precautionary measure due to the Covid-19 situation. 

It said the public, however, could still channel their complaints via https://aduan.skmm.gov.my, e-mail to ([email protected]) or WhatsApp (016–220 6262) between 8.30am and 5.30pm (Monday to Friday). 

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“MCMC always priotises the safety and health of the public and its employees… any inconvenience is regretted,” it added.