.png)
KUALA LUMPUR – The Malaysian Communications and Multimedia Commission (MCMC) has indefinitely suspended its customer service line and complaints counters at all its offices from today.
MCMC in a statement today announced the suspension of its 1800-188-030 line and complaints counters as a safety and precautionary measure due to the Covid-19 situation.
It said the public, however, could still channel their complaints via MCMC’s complaints portal on its website, e-mail to ([email protected]) or WhatsApp (016–220 6262) between 8.30am and 5.30pm (Monday to Friday).
“MCMC always priotises the safety and health of the public and its employees….any inconvenience is regretted,” it added. – Bernama, January 11, 2021