Real Madrid coach Carlo Ancelotti says Gareth Bale was cleared to play for Wales before he was injured.
Bale was abused by Real fans at Valdebebas last week after returning from international duty injured.
“Bale's situation was fairly clear before," said Ancelotti.
"He was cleared to go, they assessed him and then he played and got injured. Perhaps the assessment wasn't quite adequate and now our idea is to get the player back because we want him here and believe he can be useful for our team this season. We have to do things right so we can get him recovered and back with the team soon.
“Bale as a Wales player obviously has a special affinity for his national side, but he wants to play for Real Madrid whatever happens as well. He can't wait to be back playing. He has to train well and then play for us. That's what I see when he's training.
“He's got his personality and that should be respected. If he doesn't wish to use social media, we should respect that. Together, we'll do all we can because it's not true we're at odds with him. We'll try and get him back as soon as possible."
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