Databricks Announces Lakehouse Offering for Customers in the Media and Entertainment Industries

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25 Apr 2022 • 3:09 PM MYT
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Databricks, the Data and AI company and pioneer of the data lakehouse paradigm, launched the first lakehouse platform for data-driven businesses in the media and entertainment industry. The Lakehouse for Media & Entertainment enables organisations across the media ecosystem to deliver better data and AI outcomes for consumers, advertisers and media partners with a single and collaborative platform for data, analytics and AI. Early adopters include Databricks customers like Acxiom, Warner Bros. Discovery, and SEGA. Databricks is also working with Amazon Web Services (AWS) and industry partners like Cognizant, Fivetran, Labelbox and Lovelytics.

Businesses will be able to create a tailored customer experience, prepare for consumer analytics at scale, and empower increased cooperation and safe data exchange among media teams thanks to the use case accelerators, custom Brickbuilder Solutions, and a robust partner ecosystem. For essential industry use cases, including AI-driven recommendation engines, customer lifetime value and churn, quality of experience, community toxicity research, advertising optimisation, and more, the Lakehouse for Media and Entertainment includes data solutions and use-case accelerators.

Organisations may use Databricks to combine all of their data to provide a holistic view of their audience and advertisers, make real-time decisions, and use advanced analytics to drive innovation. Databricks enables media companies to use all of their data - including photos, video, and other unstructured data kinds - to establish a holistic view of their consumers by supporting real-time analytics, business intelligence (BI), and sophisticated AI capabilities on all data types.

“Lakehouse for Media and Entertainment is central to how we engage with players and streamline our data science function here at SEGA. The lakehouse platform means that data sets are available all in one centralised environment, enabling us to track key metrics to create more personalised experiences for players, drive community activities and to build our own machine learning algorithm to tailor games to our players. “ – Felix Baker, Manager, Data Services, SEGA Europe.

“With Databricks’ Lakehouse Platform on AWS, Warner Bros. Discovery is powering the future of content discovery and audience experiences. By leveraging data to better predict consumer behavior and provide personalised content recommendations in real-time, we are able to customise the viewer experience and improve overall engagement for our customers.” – Martin Ma, Group VP, Engineering at Warner Bros. Discovery.

“With a suite of data tools powered by Databricks and AWS, Acxiom is building data-driven strategies for clients that address the full marketing tech ecosystem and are designed to deliver actionable results that drive business impact. ” — David Skinner, Chief Strategy Officer, Acxiom.

“Being able to deliver more value through big data, analytics and AI is one of the top focus areas for media and entertainment organisations around the globe. We are delighted to support Databricks' Lakehouse for Media and Entertainment on AWS, which will help customers produce smarter consumer experiences, better advertiser outcomes and an enhanced content lifecycle through the power of data.” – Marc Aldrich, General Manager, Global Media & Entertainment at AWS.

“Databricks is partnered with Cognizant to connect CSPs, content owners and OTT platform owners with extensive viewer experience insights, device usage and contextual awareness in real-time utilising modern AIops capabilities. It unleashes advanced ad targeting, personalisation and service enhancement based on aggregation en-masse not possible with single-purpose QoE solutions in the market.” — Tiran Dagan, Cognizant’s CDO and Industry Head for CMT.

Powerful industry solutions customised for the data lakehouse
Designed to jumpstart the analytics process, Lakehouse for Media & Entertainment Solution Accelerators offer a blueprint of data analytics and machine learning use cases and best practices to save weeks or months of development time for an organisation’s data engineers and data scientists. Popular solution accelerators pre-built for Databricks customers across the media and entertainment industry include:

  • Recommendation Engines: Create more personalised experiences for customers with AI-powered content recommendations that drive engagement and monetisation opportunities.

  • Customer Lifetime Value (CLV): Easily identify and better understand the most valuable customers with CLV models that focus on spending patterns and retention to help guide better marketing investments and product development choices.

  • Streaming Quality of Service: Increase viewer retention and analyse both streaming and batch data sets to ensure a performant streaming content experience that drives engagement and loyalty.

  • Toxicity Detection for Gaming: Cultivate healthier gaming communities by leveraging natural language processing for the real-time detection of toxic language from in-game user comments and chats.

Databricks Partners deliver deeper functionality for M&E customers
Together with AWS and consulting partners such as Cognizant and Lovelytics, Databricks is providing Brickbuilder Solutions for the Media and Entertainment business, which are tailored to combine the power of the Databricks Lakehouse Platform with the proven experience of partners. Labelbox and Fivetran, two top technology partners, are assisting with the launch of the Lakehouse for Media and Entertainment.

  • AWS for Media and Entertainment: AWS aligns purpose-built M&E capabilities specifically for the data and analytics space. AWS and Databricks have a long history of helping M&E organisations transform their direct-to-consumer, advertising and content businesses with the power of big data, analytics and AI.

  • Video Quality of Experience by Cognizant: Enables lakehouse customers to mitigate video quality issues that drive viewers to churn - whether it’s playback failure, delayed time-to-first-frame, or a rebuffing issue. Cognizant’s solution pairs fine-grained telemetry data with AI/ML to quickly identify and remedy video quality issues in near real-time.

  • Sports and Entertainment Analytics by Lovelytics: Optimises baseball's Statcast data to enable clubs at all levels to analyse hundreds of data points on player performance throughout the season. The Lovelytics system uses AI and predictive analytics to anticipate and forecast performance, allowing sports and entertainment companies to improve strategy in-game as well as the fan and live event experience.

  • Labelbox for Media: Labelbox is a training data platform used to produce high-quality training data from images, video, and text – a challenge for many media organisations given their businesses revolve around unstructured data. Combining Databricks and Labelbox gives customers an ideal environment for unstructured data workflows and deriving value from their media assets.

  • 360 Views with Fivetran: A data integration service, Fivetran integrates over 180+ data sources across operational, ad and mar tech data sources. For media publishers, Fivetran automates ingestion from dozens of data sources into Databricks’ Lakehouse allowing the business to build a 360-degree view of their customers that improves targeting and drives revenue.

“Executing on a strategy around data, analytics and AI is more critical than ever for media companies to remain agile, competitive and data-driven as audience demands change with the rapidly evolving media landscape,” said Steve Sobel, Global Industry Leader for Media & Entertainment at Databricks. “We are thrilled to collaborate with industry leaders like AWS, Cognizant, Fivetran, Labelbox and Lovelytics to bring the Databricks Lakehouse for Media and Entertainment to the industry, and enable media leaders to personalise, monetise and innovate in delivering smarter, 1;1 experiences for consumer and advertisers across the globe."

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