KUCHING: AirBorneo has advised passengers to expect possible delays, cancellations and schedule changes over the coming days as it continues to manage operational disruptions affecting flights across Sabah and Sarawak since June 5.
In a statement on Monday, the airline said unscheduled technical rectification work on several aircraft, ongoing scheduled maintenance, and operational and crew duty requirements caused the disruptions.
AirBorneo said safety remained its top priority, stressing that aircraft requiring technical attention had been withdrawn from service as a precaution until engineers were fully satisfied that they were fit to fly.
"With several aircraft undergoing maintenance and technical rectification concurrently, our operating fleet remains temporarily constrained.
"As a result, passengers should anticipate the possibility of further schedule changes, cancellations and delays over the coming days as aircraft are progressively returned to service," it said.
AirBorneo urged passengers travelling during this period to check their flight status before heading to the airport to avoid inconvenience.
The airline said its teams were working around the clock to minimise disruptions and re-accommodate affected passengers on the earliest available alternative flights.
AirBorneo said it remained committed to restoring its full flight schedule as quickly as possible without compromising safety, while continuing to provide reliable air connectivity across Sabah and Sarawak.
The airline also thanked passengers for their patience and understanding during the disruption.
Affected passengers are being contacted directly and may also reach AirBorneo's Customer Care team at +60-82-537 555 (international) or 1-300-22-1388 (local), or visit airborneo.com/en/contact-us for the latest updates, rebooking and assistance.
