- A San Jose woman's home was deluged with hundreds of Amazon packages over approximately a year, causing significant disruption.
- The packages contained faux-leather car seat covers from a Chinese online seller, Liusandedian, with the woman's address incorrectly listed as the return destination.
- Customers attempting to return the ill-fitting seat covers faced exorbitant shipping fees, as the seller allegedly violated Amazon's return policy for international vendors.
- The woman repeatedly contacted Amazon about the issue, but was initially advised to donate or dispose of the unwanted deliveries.
- Following an investigation by ABC 7 News, Amazon apologized to the woman, removed the accumulated packages, and pledged to address such seller practices.
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