British Airways’ online services are down, leaving travellers unable to access their bookings and other information.
The airlines’ website showed an error message indicating that it was unable to cope with high demand.
“We are experiencing high demand on ba.com at the moment,” it read. “Thank you for your patience.”
The British Airways app also failed to load properly, showing an error message apologising for errors.
“We’re sorry, something went wrong,” it reads. “Please try again or contact us if the problem continues.”
That meant for instance that travellers were unable to check-in online, or receive the digital versions of their boarding passes.
