British Museum makes major changes to tackle Bayeux Tapestry queue chaos

5 Oct 2026 • 4:57 PM MYT
The Independent
The Independent

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British Museum makes major changes to tackle Bayeux Tapestry queue chaos

The British Museum has introduced new measures to combat long waiting times for the Bayeux Tapestry.

The historic depiction of the Norman Conquest went on view in London on 10 September, returning to the UK for the first time in nearly 1,000 years.

A British Museum spokesperson said: "The response to the Bayeux Tapestry has been extraordinary, and we are delighted by the excitement and interest it has generated.

"We also know that some visitors have faced longer queues than we would have wanted, so we are introducing a series of measures – including an audio guide, clearer signage, additional seating and longer opening hours – to make the experience smoother and give more people the time they need to enjoy the tapestry."

A fortnight ago, photography of the 70-metre artefact was banned after delays were caused by people stopping to take photos.

A number of ticket-holders have raised complaints after being turned away because of severe backlogs.

Before it went on display, the British Museum said demand to see the ‘once-in-a-generation exhibition has already been unprecedented’

The British Museum has offered refunds and a priority booking slot for a rearranged time for ticket-holders who have been turned away.

From Monday there will be an audio guide to help visitors experience the tapestry with extra detail, as well as more signage to explain the different parts of the exhibition.

The museum will also extend opening hours to help ease queues during the day and to space out allotted bookings.

Additional seating will also be added.

Before it went on display, the British Museum said demand to see the “once-in-a-generation exhibition has already been unprecedented”.

When general admission tickets went on sale in July, the museum recorded the biggest day of ticket sales in its history, generating more than £2.4 million in the first 24 hours.

The historic depiction of the Norman Conquest went on view in London on 10 September, returning to the UK for the first time in nearly 1,000 years

Tickets are sold out until the next release on 21 October.

Adult tickets cost £33 during peak times and £27 at off-peak hours, while children under 16 can visit for free.

The tapestry usually costs 12 euros (£10) to see at the Bayeux Tapestry Museum in Bayeux, Normandy, and will return there when the museum reopens after renovation.

The tapestry is considered to be one of the wonders of the medieval world and offers an insight into life in 11th century England before and after the conquest – from castles, warfare and ships to clothing, food and furniture.

It was likely to have been commissioned by a Norman patron and made by English embroiderers, using manuscript drawings from Canterbury.

The Bayeux Tapestry is at the British Museum until 11 July next year.

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