
AUTHORITIES have been urged to adopt a more measured and considerate approach in dealing with freelance photographers operating at major tourist destinations such as the Petronas Twin Towers (KLCC), to avoid tarnishing Malaysia’s tourism image and disrupting lawful livelihoods.
President of the Malaysian Association of Tour and Travel Agents (MATA), Datuk Seri Dr Mohd Khalid Harun, said the organisation supports enforcement aimed at maintaining public safety and order in iconic areas, but stressed the importance of ensuring that actions are fair and proportionate.
“MATA welcomes all enforcement efforts in major tourism areas like KLCC, particularly those concerning public safety and order,” he said in a statement issued yesterday.
“Safety in these areas is a shared responsibility, but enforcement should be carried out fairly and with sensitivity to avoid damaging the reputation of our tourism industry.
“We hope enforcement efforts will focus on education rather than indiscriminate punishment, especially towards local photographers who are earning a lawful income,” he added.
Mohd Khalid said freelance photographers offering services to tourists are part of the urban tourism ecosystem, contributing to the creative economy and enhancing the overall visitor experience.
“These individuals not only enrich tourists’ experiences but also help promote Malaysia through the sharing of memorable images on social media and global digital platforms.
“Their souvenir photos preserve special memories and play a role in promoting our country internationally.”
MATA also proposed that the tourist police take on a more active and visible role at key destinations such as KLCC, Bukit Bintang, and other major attractions.
“The presence of tourist police should serve not only to maintain safety but also to facilitate visitor engagement and support micro-industry players like freelance photographers,” he said.
Responding to recent viral incidents involving freelance photographers at KLCC—ranging from aggressive behaviour and excessive charges to unauthorised services—City Hall (DBKL) reiterated that all commercial photography at KLCC requires prior permission from the site’s management.
To address such issues constructively, Mohd Khalid suggested several measures, including clearly displayed and accessible photography guidelines, a simplified permit application process for small and independent operators, and the creation of ‘photography-friendly zones’ at tourist locations.
He further called for a more inclusive approach through advocacy and structured dialogue between enforcement agencies and creative industry stakeholders to resolve such matters collaboratively. - July 26, 2025
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