ChatGPT makes friendly change after user complaints

Technology
19 Aug 2025 • 3:44 AM MYT
The Independent
The Independent

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  • ChatGPT's latest GPT-5 update has faced criticism from users who found the chatbot's tone too formal and less friendly.
  • Users complained that the new system lacked the social and positive personality they had become accustomed to in previous versions.
  • In response to feedback, OpenAI is implementing changes to make GPT-5 'warmer and friendlier,' incorporating subtle compliments.
  • OpenAI previously aimed to reduce ChatGPT's tendency to be overly supportive, which had led to criticism regarding potentially dangerous interactions.
  • The company is now attempting to strike a balance between a less sycophantic tone and a more approachable user experience.

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