CIMB Bank Berhad and CIMB Islamic Bank Berhad have announced that selected banking services will be temporarily unavailable due to scheduled system maintenance. The interruption will take place on Saturday, 20 September 2025, from 12:01 am to 8:00 am.
Services Affected During The Downtime
During this period, customers will not be able to use Automated Teller Machines (ATM and MEPS) or Cash Deposit Machines (CDM). Other banking channels, such as online and mobile banking, are expected to remain accessible unless otherwise stated by the bank.
Customers Advised To Plan Ahead
The bank has encouraged customers to plan their cash withdrawals and deposits in advance to avoid inconvenience during the maintenance window. This precaution will help ensure smooth banking activities, especially for those who rely on self-service terminals outside of regular branch hours.
Commitment To Service Reliability
CIMB has expressed its commitment to improving system performance and reliability through scheduled maintenance. The bank apologised for any inconvenience caused and thanked customers for their understanding and cooperation.
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