by Eric Foo, Executive VP & Head of Enterprise Business of Exabytes
Before the age of the COVID-19 pandemic, many business leaders were still questioning the need for them to adopt digital transformation solutions due to complacency or lack of technical expertise and resources. If the struggles that Malaysian businesses went through during the numerous lockdown measures taught them anything, it’s that digital transformation solutions have now become more of a need than a luxury.
This is especially true when it comes to managing business operations and handling the workforce, regardless of whether they work from home or in the office. One of the most obvious trends that was observed during the pandemic days was the tremendous growth of the e-commerce industry and the ecosystem around it.
Due to lockdowns, social distancing and the precautions taken to avoid spreading infection, a majority of non-essential workers were forced or opted to stay at home. This caused a massive demand for services in the e-commerce supply chain, including logistics, warehousing, delivery service providers and many more. From just parcel deliveries to now even food and grocery deliveries, consumers' lifestyles and business operations ended up drastically changing for the better. What took decades for traditional businesses to accomplish, the pandemic managed to do within just a couple of years.
Now, imagine if nothing had changed, even despite the pandemic ravaging the country. Imagine that brick-and-mortar businesses did not expand via e-commerce, imagine that food deliveries mostly only applied to fast food joints, imagine those hybrid working arrangements were never a thing and that digital transformation did not take the leap that it did. Imagine how different things would be now, where certain things or services that people have grown accustomed to or depended on had never existed.
With the help of cloud and digital technology, we were able to overcome one of the most difficult challenges of the century and we – like the technology that aided us – evolved from it. Business operations are getting easier to manage, tedious processes are being eliminated or made simpler and the workforce can reach its full potential of productivity. Data is now easily accessible in digital format from the cloud platforms to help enable more processes to become automated, allowing businesses to deploy new applications to integrate all the digitised data and processes, leading to higher business value.
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This is just one of the many ways that technological advancement and innovation can help business leaders to better manage and simplify their business operations, but the possibilities do not end there. At Exabytes, there are multiple layers of the cloud-first digital transformation services that are available within its Enterprise offerings, covering multi-cloud management services, cloud-driven managed security services, Backup-as-a-Service, Disaster-Recovery-as-a-Service (DRaaS), managed cloud-native applications driven by Software-as-a-Service (SaaS) solutions, data analytics, integration Platform-as-a-Service (iPaaS), and its New Retail Online Merged Offline (OMO) platform.
Without going into too much detail, Exabytes’ solutions have been helping its customers discover the most suitable digital cocktail to better manage its operations and simultaneously improve employee productivity, allowing them to expand their businesses further. This includes individuals, students, small & medium-sized businesses and even government and publicly listed companies.
In light of celebrating Exabytes’ 21st anniversary, we wanted to highlight how our solutions and services enabled us to gain the trust and confidence that allowed our clients to help them in terms of cloud-first digital solutions. Dividing the offerings into four themes that are based on Exabytes’ core beliefs, the four themes are:
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Dream: Exabytes encourages aspiring entrepreneurs and companies to muster the courage to turn their dreams and visions into a reality with the spark of a dream.
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Create: To take the dream up a few notches, Exabytes trusts that individuals and companies ought to create an extension of themselves on the web to reach out to their audiences worldwide.
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Grow: When dreams are materialised in their full form at a large scale, Exabytes' broad spectrum of digital solutions can cater to the growing demands. This too encourages individuals and companies to never stop weaving dreams and visions, for Exabytes can bolster their growing success.
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Manage: In efforts to expand the business to every corner of the globe while keeping up with the momentum, it is important for individuals and companies to be empowered by Exabytes’ digital tools that ensure success and continued sustainability.
Each theme is also associated with Exabytes’ products for digital solutions:
| Theme | Digital Solutions |
| Dream |
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| Create |
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| Grow |
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| Manage |
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This shows that Exabytes have you covered in almost every aspect of business growth. When it comes to digital solutions needed in managing a business, Exabytes’ product is multifaceted in the way that it not only helps to provide more optimised methods to enhance the visibility of your company and its offerings, but also allows business leaders to be closer to their creations by having control over their operations, down to the very minute detail. Only then can you properly manage business operations to increase efficiency and workforce productivity effectively.
