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There is no need to get angry or confront other drivers on the road. If you witness someone cutting queues, running red lights, or misusing the emergency lane, you can take proper action through official channels.
Many people are still unaware that you can submit a formal traffic complaint directly using the MyJPJ mobile application. The Jabatan Pengangkutan Jalan Malaysia (JPJ) has introduced a simple and legitimate digital platform that allows the public to report traffic violations without needing to visit an office or fill out lengthy forms.
With just your smartphone, you can submit evidence directly to the authorities for further action.
What Is the MyJPJ App?
MyJPJ is the official mobile application developed by JPJ. It provides users with several key services, including:
- Checking summonses and licence status
- Renewing road tax and driving licences
- Submitting reports of traffic violations with photo or video evidence
The app is available for free download on both the Google Play Store and Apple App Store.
Types of Offences You Can Report
JPJ encourages the public to report violations that may endanger other road users. These include:
- Misuse of the emergency lane
- Queue cutting or driving against traffic
- Running red traffic lights
- Overtaking on the left
- Using a mobile phone while driving
- Reckless or dangerous driving
- Not wearing seat belts or helmets
How to Submit a Report via MyJPJ
1. Download and Register an Account
- Open the Play Store or App Store
- Search for and download the MyJPJ app
- Register using your full name and identification number as per your MyKad
2. Select the ‘e-Aduan@JPJ’ Feature
- Log in to the app
- On the main screen, select the ‘e-Aduan@JPJ’ option
3. Choose the Type of Offence
- Select the relevant traffic violation
- Ensure you have supporting evidence ready
4. Fill in Incident Details
Provide complete and accurate information, including:
- Vehicle registration number (mandatory)
- Date, time, and location of the incident
- Type of offence (selected from the list)
- A brief description (e.g., “Vehicle cutting queue along Jalan Tun Razak towards KLCC”)
- Attach clear photo or short video evidence (maximum 10MB)
Make sure the vehicle’s number plate is clearly visible in your evidence.
5. Review and Submit
- Double-check all details provided
- Submit the report
- You will receive a notification or email confirming that your report has been received for review
What Happens After You Submit a Report?
JPJ will:
- Assess the validity of the information and evidence provided
- Conduct further investigation if the report is complete
- Issue a summons to the vehicle owner if an offence is confirmed
Importantly, the identity of the reporter is kept confidential, so there is no need to worry about personal safety.
Here are frequent asked questions (FAQ) regarding MyJPJ, you can read for more info. - FAQ MyJPJ
With the MyJPJ app, road users can play an active role in improving road safety without putting themselves at risk.
Simply record, report, and allow the authorities to take appropriate action. No fight, just smile.
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Badrulamin Luthfi (mobamil96@gmail.com) is a content creator under the Newswav Creator programme, where you get to express yourself, be a citizen journalist, and at the same time monetize your content & reach millions of users on Newswav. Log in to creator.newswav.com and become a Newswav Creator now!
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