Evri warns customers of delivery delays and growing backlog

Business & Finance
29 Sep 2026 • 4:28 PM MYT
The Independent
The Independent

The world’s most free-thinking newspaper

Evri warns customers of delivery delays and growing backlog

  • Delivery firm Evri is facing parcel delays across retail shops and Post Office locations following a major overhaul of its collection network.
  • The backlog, which has left some parcels stuck in stores for several days, is linked to a shift from large centralised depots to smaller regional sites.
  • Evri stated that the disruption is confined to a small number of localised areas, maintaining that overall network performance remains over 95 per cent on time.
  • To clear the backlog, the courier is adding more than 100 collection routes and introducing around 330 sweeper vans to increase capacity.
  • Evri currently delivers more than one billion parcels a year across the UK using a network of over 11,000 ParcelShops, lockers, and thousands of Post Offices.

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