Grab Holdings Ltd. has officially become the first company to receive a Cross-Border Ride-Hail Service Operator Licence (CRSOL), paving the way for a brand-new SG-JB taxi booking experience directly through the Grab app.
Book ride from anywhere in Singapore straight into Johor
The new service, called Cross-Border SG-JB (Beta), will allow users to book door-to-door rides between Singapore and selected areas in Johor, removing the hassle of switching between buses, taxis, and checkpoints during cross-border travel.
This Cross-Border Taxi Scheme has been jointly announced by the Ministry of Transport of Singapore and the Ministry of Transport of Malaysia, officially begins rolling out starting on 4 May 2026.
Under the pilot programme, passengers will be able to travel from any location in Singapore to following areas in Malaysia within:
- Johor Bahru
- Iskandar Puteri
- Forest City
- Kulai
- Senai
Rides details
Users can schedule rides between 12 hours and up to seven days in advance.
The new cross-border service will come with:
- Fixed upfront pricing
- 4-seater and 6-seater vehicle options
- Premium ride selections
- 24/7 in-app safety features
- Cross-border insurance coverage
Grab is also offering an introductory discount of up to 20% during the pilot phase.
Fixed points for return pick-ups
While passengers can be dropped off almost anywhere within the approved zones, return pick-ups are still restricted to designated locations set by Singapore and Malaysian authorities.
Malaysia pick-up points include:
- Toppen Shopping Centre
- Mid Valley Southkey
- Angsana Mall
- Larkin Sentral
Singapore pick-up points include areas near:
- VivoCity
- Century Square
- Joo Koon MRT
- Ban San Street Terminal
To support the new system, both governments will issue 300 cross-border taxi licences per country in 2026.
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