Grandmother’s chilling final words before she died in Manhattan manhole

• A 56-year-old grandmother, Donike Gocaj, died after falling into a dislodged manhole in Manhattan late on Monday night.
• Eyewitnesses reported hearing her scream 'I'm dying' after she stepped out of her Mercedes-Benz SUV near Fifth Avenue and 52nd Street.
• Utility company Con Edison, which operates the manhole, stated that a heavy multi-axle truck likely dislodged the cover approximately 12 minutes before the incident.
• First responders took about 20 minutes to retrieve her from the manhole, where she was reportedly in a 'puddle of water'.
• The New York City Mayor's Office has called for a full investigation into the tragedy to ensure such an incident does not happen again.

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Grandmother’s final words revealed as she fell to her death down a dislodged manhole in NYC