Hackers behind M&S cyber attack target 5.7 million airline customers

WorldTechnology
12 Jul 2025 • 2:44 PM MYT
The Independent
The Independent

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  • Qantas announced that 5.7 million customers were impacted by a cyber attack orchestrated by the Scattered Spider hacking group.
  • The hackers gained access to customer data by compromising one of the airline's call centres in Manila, Philippines.
  • Stolen data included phone numbers, email addresses, physical addresses, dates of birth, genders, and in some cases, meal preferences, though no payment or passport details were compromised.
  • Qantas stated that current evidence suggests none of the personal data has been released by the hackers, and a forensic investigation is underway.
  • Four individuals allegedly linked to the Scattered Spider group have been arrested in the UK on suspicion of blackmail, money laundering, and computer misuse offences.

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