Heathrow and Gatwick flight cancellations: What are your rights?

• A technical issue grounded a number of flights at major UK airports, including Heathrow and Gatwick, causing severe delays for travellers on Tuesday afternoon.
• Passengers flying from UK or EU airports, or using British or European carriers, are protected by regulations detailing airline obligations during travel disruptions.
• Airlines are legally required to provide duty of care, including meals, refreshments and overnight hotel accommodation, regardless of what caused the delay or cancellation.
• Cash compensation between £220 and £520 may be owed for short-notice cancellations or arrival delays of three hours or more, provided extraordinary circumstances do not apply.
• Passengers whose flights are delayed by five hours or more have the right to cancel their journey and claim a full refund within a week.

IN FULL

Cancelled or delayed flights: What are my rights to a refund?