Is Revolut down? Customers say their banking app and card aren’t working

TechnologyBusiness & Finance
20 Oct 2026 • 4:00 PM MYT
The Independent
The Independent

The world’s most free-thinking newspaper

Is Revolut down? Customers say their banking app and card aren’t working

  • Online banking provider Revolut has suffered a widespread global outage, leaving customers unable to access its smartphone app or complete transactions using physical cards in stores.
  • The disruption affected users across multiple countries, including the UK, France, and Spain, causing severe inconvenience as physical card transactions unexpectedly failed at checkouts.
  • Revolut issued a statement on X acknowledging a major service disruption affecting multiple features and confirmed that its engineering team is actively working to restore full service.
  • Despite widespread complaints from customers on social media regarding failed transfers and payments, Revolut's official system status webpage initially continued to report that all systems were operational.
  • The UK-headquartered financial technology company serves more than 80 million personal customers and 800,000 business accounts globally, operating as a bank in over 30 countries.

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