A Malaysian's recent encounter at a local eatery has sparked a debate on social media regarding restaurant pricing policies. He took to Facebook to express his astonishment after being charged an extra RM6 for a seemingly simple request.
The customer shared his receipt, detailing his purchase of two fruit juices - apple orange and carrot orange - priced at RM12.90 each, along with a signature grilled chicken dish for RM22.90. However, what caught his attention was the additional charge of RM6 for requesting "no ice, no sugar" in his drinks.
Expressing his confusion, the customer questioned why removing sugar and ice from his drinks would amount to such a significant extra cost. Each request incurred a charge of RM3, raising eyebrows among netizens.
The customer did not disclose the name or location of the restaurant, leaving room for speculation and discussion among social media users.
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This incident has prompted reflection on whether it is reasonable for restaurants to impose additional charges for customer requests, particularly for seemingly minor adjustments to menu items.
Was the restaurant justified in charging RM6 for the customer's request? Comment below.
Source: Facebook
