JPA grants MOH full control over 11,000 healthcare posts to fast-track staffing and resolve workforce shortages nationwide.
KLUANG: The Public Service Department (JPA) has mandated the Ministry of Health (MOH) to manage and allocate its own staffing posts, in a bid to fast-track the filling of critical healthcare workforce shortages nationwide.
JPA director-general Tan Sri Wan Ahmad Dahlan Abdul Aziz revealed that the department has so far approved some 11,000 posts for MOH, surpassing the Ministry’s own request of 9,000.
With this mandate, he said, MOH now has full flexibility to distribute posts according to service demands and the needs of individual health facilities.
“We at the central agency level approve a block of posts for MOH, and it is they who decide how to allocate them to the hospitals that need them most.
“Further discussions between JPA and MOH are already underway to resolve this long-standing issue, though I recognise it will take time to address fully,” he told reporters after the MADANI Public Service Dialogue with the JPA director-general here today.
During the dialogue, Wan Dahlan urged civil servants to double down on earning public trust by delivering services that are not only efficient, but also quality-driven and rooted in integrity.
He stressed that the public judges the government not by the policies it announces, but by how they are executed and the real impact on people’s lives.
“Citizens demand and evaluate services that are fast, transparent and effective. And those services must evolve alongside a civil service that is increasingly moving towards digital platforms.
“People today expect simpler processes, greater convenience, more user-friendly service and full transparency,” he said.