Martin Lewis urges households to check energy refund eligibility as providers sit on £3bn worth of credit

Business & FinancePersonal Finance
20 May 2026 • 11:52 PM MYT
The Independent
The Independent

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Martin Lewis urges households to check energy refund eligibility as providers sit on £3bn worth of credit

  • Martin Lewis has advised homeowners to check their energy accounts for potential refunds from their suppliers.
  • He highlighted that energy providers are collectively holding around £3bn in customer credit, much of which should be returned.
  • This surplus credit often builds up through direct debit payments, particularly after the higher energy usage during winter months.
  • Customers should assess their accounts in May to see if they hold more than a month and a half's worth of credit.
  • If excessive credit is found, customers are urged to contact their energy supplier to request an explanation or a refund.

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