In a major move, the Malaysian Communications and Multimedia Commission (MCMC) has issued a directive to all telecommunications companies, mandating the end of private number services starting from July 1. This means that we will no longer receive calls or SMS with concealed phone numbers, as the MCMC aims for greater transparency and accountability in communication.
The MCMC's directive, outlined in subsection 3.8.1.12 of the Numbering and Electronic Addressing Plan (NEAP), requires telcos to ensure that all calls and SMS display the actual phone number of the caller or sender unless specifically requested by law enforcement agencies. This measure aims to combat potential misuse or abuse of private numbers and enhance overall communication security.
The directive also includes the discontinuation of Calling Line Identification Restriction (CLIR) or "private number" services provided by telcos. These services, which allow users to hide their phone numbers when making calls, will no longer be permitted as they go against the provisions outlined in the NEAP.
Telcos have been given until June 30 to comply with the directive. Failure to do so may result in penalties under the Communications and Multimedia Act 1998. Leading telcos such as Maxis and Digi have already announced their commitment to adhering to the directive and will discontinue their CLIR service by the deadline.
However, some telcos like Celcom and U Mobile have not yet made any official statements or updates regarding changes to their CLIR offerings. It remains to be seen how these companies will respond and whether they will align with the MCMC's directive.