Maybank to introduce daily transaction limit and 12-hour cooling period for reload services

Business & FinanceDigital
6 May 2025 • 5:19 PM MYT
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Maybank has announced that it will introduce a daily transaction limit for reload services starting on 26 May 2025. This is part of the bank’s effort to safeguard transaction security and ensure a safer online banking experience.

According to Maybank’s announcement, the default daily transaction limit is now set at RM200 for Prepaid Services. However, users can increase the limit to a maximum of RM500 via the Maybank2u web. Do note that if users decide to increase the transaction limit, a 12-hour cooling-off period will take effect. Maybank states that a push notification will be sent via the MAE app and email to notify users when the cooling-off period starts and ends.

The services that now have a daily transaction limit include mobile prepaid top-ups and game credits with PIN.

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To increase the daily transaction limit for reload services on Maybank2u web, follow these steps:

  • Step 1: Log in and go to ‘Settings’
  • Step 2: Under ‘Pay & Transfer’, go to ‘Reload Limit’
  • Step 3: Click the dropdown to select your new intended limit
  • tep 4: Approve your transaction via Secure2u and you’re done!

Source: [1] Maybank

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