McDonald’s Bukit Bintang outlet keeps toilet doors locked, password given to customers on their receipts

17 Jan 2023 • 11:07 AM MYT
WauPost
WauPost

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When frequenting cafes, fast food outlets or restaurants, it isn’t an uncommon practice for the WiFi password to be printed down on a customer’s receipt for their convenience, saving them the time to have to speak to the wait staff for it. However in the case of one popular fast food outlet here, their receipts look somewhat different as compared to those from other eateries.

McDonald’s Bukit Bintang keeps toilet doors locked with a password

In a post that was recently shared by local netizen Ikhwan Nazri, he revealed upon closer inspection that the receipt for his meal at the McDonald’s outlet located smack-dab in the middle of Bukit Bintang included one curiosity that many may not have anticipated to find: the password to the premise’s restrooms.

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Netizen Ikhwan discovered that the McDonald’s outlet in Bukit Bintang kept their toilet doors locked behind a digital lock with a password. Image credit: @tekong

And while many may be curious as to why a restroom would require the use of a password to access, Ikhwan would go on to show in a subsequent Tweet that this was necessary as the toilet doors in the McDonald’s outlet are sealed shut behind an electronic door-lock, complete with a numerical pad.

“Shops that give out their WiFi passwords are common,

McDonald’s outlets that give the passwords to their toilets are extraordinary.” he wrote.

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Customers are required to first obtain a password from their receipt before using the toilet. Image credit: @tekong

Not uncommon practice, say social media users

But the practice may not be as uncommon as one would think, as one netizen has responded and explained that the protocol of keeping toilets locked in McDonald’s outlet is commonplace in regions such as Europe, likely to prevent vandalism and abuse of the facilities.

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One netizen explains that McDonald’s outlets in Europe also implement the password system. Image credit: Twitter

Other social media users have also pointed out that the Bukit Bintang McDonald’s outlet has implemented the password system for some time now, in light of instances where some visitors have taken advantage of the facilities without paying for a meal.

“I have eaten there before during the day, and all of a sudden the staff raised their voice. As it turns out, they were angry at people who were just there to sit and enjoy the facilities, charging their phones, using the WiFi, using the toilet in the outlet. Basically, they will sit at any empty tables near a plug point.”

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Other netizens point out that the McDonald’s outlet in Bukit Bintang has implemented the password system to prevent the abuse of their facilities. Image credit: Twitter

One even claims that backpackers have been using the toilets to wash up.

“McDonald’s Bukit Bintang has done this for a long time, because they wanted to stop non-customers from using the toilet. That’s all added cost. It got so bad that some people were even washing up in the toilet. Who else but foreign backpackers.”

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One claims that the toilet in the McDonald’s Bukit Bintang outlet have been used by backpackers to wash up. Image credit: Twitter

However, one netizen points out that the outlet hasn’t changed their password in two years, and that the state of the toilet’s cleanliness is only subpar.

“Bukit Bintang, right? The password hasn’t been changed in 2 years. From the time they first implemented this system, if I’m not mistaken. The toilets are just average, they aren’t that clean.”

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One netizen points out that the password of the outlet’s toilet hasn’t been changed in two years. Image credit: Twitter

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