- Microsoft is experiencing a widespread outage that is causing significant disruptions to Outlook, Teams, Copilot and broader Microsoft 365 services.
- Nearly 130,000 users reported problems on Downdetector shortly after 1 p.m. ET, including severe difficulties sending, receiving or loading emails across Exchange Online mailboxes in the Americas.
- Microsoft confirmed it was investigating the reports and identified that a portion of its infrastructure was suffering from an elevated load contributing to the connectivity errors.
- “We're actively restarting and validating the affected servers to return them to service. In parallel, we're assessing whether reverting a small number of recent configuration updates we identified could help accelerate recovery,” the company wrote in its latest update on X.
- Many Microsoft users questioned if a cyber attack was responsible for the outage, with one writing: “Waiting and praying it’s not a cyber attack.” Microsoft has not yet said what sparked the outages.
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