Microsoft’s latest update on mass outage amid ‘encouraging recovery progress’

Technology
13 Nov 2026 • 9:42 PM MYT
The Independent
The Independent

The world’s most free-thinking newspaper

Microsoft’s latest update on mass outage amid ‘encouraging recovery progress’

  • Microsoft said it is “seeing encouraging recovery progress” in its latest statement on a mass outage that has crippled workplaces across the globe.
  • The outage affecting Outlook, Teams and other Microsoft services began on Thursday afternoon and has still not been fully resolved more than 19 hours later.
  • “We’re seeing encouraging recovery progress, with service availability and email delivery performance improving across a growing portion of affected Microsoft 365 infrastructure. Some users may still experience intermittent issues as recovery actions continue,” the company wrote in a post at 7:09 a.m. ET.
  • “We’re focused on recovery for the remaining affected environments while prioritizing email queue and backlog reduction. The extended 48-hour email timeout window remains in place to help protect delayed messages as delivery catches up.”
  • Data from internet analysis company Kentik shows that traffic is coming back but is still not back to normal.

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