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THE Ministry of Health (MOH) has warned that all healthcare services in Malaysia must be conducted only at premises registered or licensed under the Private Healthcare Facilities and Services Act 1998 (Act 586), stressing that violations constitute a serious offence punishable by heavy fines and imprisonment.
The ministry said providing medical or healthcare services at unregistered or unlicensed premises is an offence under the law and may result in penalties of up to RM500,000, imprisonment of up to six years, or both.
In a statement on Wednesday, the ministry said it has observed a growing number of complaints and enquiries involving suspected treatment activities being carried out at unlicensed locations, including services related to aesthetic medicine.
"There has been an increase in complaints and enquiries regarding alleged treatment activities or healthcare services being carried out at unregistered or unlicensed premises, including those related to aesthetic medical services," the ministry said.
It added that enforcement of Act 586 will be continuously strengthened through enhanced monitoring, intelligence-led investigations and coordinated operations with state health departments and other relevant agencies.
Data from 2021 to date shows that more than 1,020 complaints have been received regarding healthcare services allegedly being conducted at unregistered or unlicensed premises, with the ministry noting a year-on-year increase.
The ministry said the rising number of complaints reflects growing public concern over the qualifications and legitimacy of individuals offering such services outside regulated healthcare settings.
“Based on the complaints received, 320 raids have been conducted on unregistered or unlicensed premises. Of these, 126 investigation papers have been opened, 194 cases have been issued warnings and advisories, while 70 cases are being or have been brought to court for prosecution,” it said.
The ministry urged members of the public and healthcare professionals to channel information or complaints through official email channels at [ckaps@moh.gov.my](mailto:ckaps@moh.gov.my) to facilitate proper investigation and evidence-based enforcement action.
It also advised the public to remain alert to official advisories and warnings previously issued regarding healthcare services conducted outside regulated premises.
“The ministry would like to reiterate that patient and public safety, as well as the quality of healthcare services, remain top priorities and must be upheld by all parties,” it said. - June 3, 2026
