Owners of new $2,000 iPhone Duo say screens are already breaking

TechnologyDigital
26 Oct 2026 • 7:43 PM MYT
The Independent
The Independent

The world’s most free-thinking newspaper

Owners of new $2,000 iPhone Duo say screens are already breaking

  • Owners of Apple's new $2,000 iPhone Duo are reporting screen damage along the hinge shortly after purchase, leading users to dub the issue ‘crackgate’.
  • Customers reported hearing audible pops or cracks when folding the phone, which resulted in broken displays and lines of bright pixels.
  • Analysis by repair site iFixit suggests the damage may be caused by stress hotspots within the hinge mechanism or dust infiltrating moving parts.
  • Apple has reportedly replaced some of the damaged devices for affected customers in-store, though the company has yet to issue an official statement.
  • The highly anticipated device sold out within minutes of going on sale last week, with Apple noting that demand was “nothing short of extraordinary”.

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