In case you didn't know, there's a new low-cost airline in town, and it's far outperforming the others.
MyAirline launched its first flight in December and has been in operation since then. Passengers are pleased with the airline's service, particularly with the low fares.
That's an A+ right there since you'd expect them to live up to the term "low-cost" because that's what they sold themselves as, not the other way around.
They currently offer eight domestic flights from KLIA2 to Kota Kinabalu, Kota Bahru, Kuching, Langkawi, Miri, Penang, Sibu, and Tawau. There are no intercity flights yet, but if they add them in the future, we believe they might take the top spot in their airline category.
hmm from my experience it was good.yes it was as described, nipis but if compared to AA the space from myairline is much bigger and the seat was pre-inclined https://t.co/2K6xY5YH88
— eva natasha (@evanatashacc) December 12, 2022
So far, passengers are loving the experience with comfortable seats, spacious legroom, punctuality, friendly staff, and even in-flight meals.
However, like with every airline, there could be some future improvements to be made, such as their in-flight announcement. According to one passenger, the purser was flustered and made multiple errors throughout the announcement, making it look unprofessional. But, again, that's a minor issue, and I'm certain things will improve soon.
3. Website ExperienceHm yang ni kalau dari 10 stars i boleh bagi 5 sahaja.Sebab kalau browse guna phone. Pening kepala beb. Check in flow pun quite susah. Its okay. Benda boleh improve.Tweet ni bukan utk attack atas kelemahan, tapi untuk make sure they know we acknowledge them
— Jazz (@JazeeraJulaili) January 19, 2023
Aside from that, unlike its competitors, MyAirline's website does not appear to be user-friendly, particularly when browsing on a phone. It may appear to be a bit perplexing.
Another crucial point to mention is that the passenger also complained about the landing experience, which was to be anticipated from a low-cost airline. However, this is not the case.
Landing lembut atau keras ni tak ada kena mengena dengan sama ada dia low-cost airline atau full service.Faktor paling besar main peranan adalah angin. Selalunya cuaca nampak elok tapi angin dia boleh jadi turbulent walaupun dah nak land. Tetibe je berubah arah/kelajuan. https://t.co/1raav2CvIq
— Wan Arief Imran (@wanariefimran) January 19, 2023
Little do you know, whether a plane lands softly or hardly has nothing to do with whether it is a low-cost or full-service airline.
The wind is the most important aspect to consider before landing. The weather can usually be good, however, the wind might be gusty even after landing. According to an Airbus pilot, it can abruptly change direction or speed.
Well, there you have it! So far, everything looks positive, but only time will tell if the airlines can sustain themselves in the long run.
