Paul Klein apologizes to fans after Lany cancels Cebu concert

EntertainmentMusic
13 Nov 2026 • 10:10 AM MYT
The Manila Times
The Manila Times

One of the longest-running English broadsheets in the Philippines

Paul Klein apologizes to fans after Lany cancels Cebu concert

MANILA, Philippines — Lany frontman Paul Klein apologized to Filipino fans after the band canceled its sold-out Cebu concert Thursday, hours before the scheduled show at SM Seaside Cebu Arena.

In a series of Instagram Stories, Klein expressed disappointment over not being able to perform for fans who had made time and spent their hard-earned money to attend the Nov. 12 concert, part of the band's "Soft World Tour."

Klein said he was on his way from his hotel to the venue when he received news that four-foot steel debris had fallen from the arena's roof.

"I am super upset to not be playing our sold-out show tonight, and my heart breaks for everyone that took their time and spent their hard-earned money to be with us," he wrote.

The singer said the band had not received clarification from the venue on when it would be safe to enter again, prompting the promoter to cancel the performance.

"We don't have clarification from the venue on when it will be safe to enter again, so we've been told by the promoter that the show has to be canceled," he said.

Klein stressed that he would not want anyone to get seriously injured at one of the band's concerts.

"I wouldn't be able to live with myself if someone was seriously injured at one of our shows," he said.

"I love Cebu, I love the Philippines, and I love and deeply appreciate every single one of our fans. We will always be coming back and I hope to see every single one of you next time," he added.

He ended his message with "Mahal kita forever."

Meanwhile, concert promoter Live Nation Philippines confirmed the cancellation in a separate announcement, citing significant safety issues involving the venue's roofing.

The promoter initially announced that the show would be postponed after the roofing concerns were discovered following soundcheck. However, a subsequent statement confirmed that the concert would no longer push through.

Live Nation Philippines apologized for the inconvenience and disappointment caused by the development, particularly to fans who had been looking forward to the sold-out performance.

All tickets purchased for the Nov. 12 concert will be refunded. Ticket holders may request refunds through the SM Tickets Refund Portal or by emailing customercare@smtickets.com with the subject line "Refund Request: LANY: soft world tour in Cebu."

The cancellation also follows the announcement that Lany's scheduled Nov. 14 performance at Crocodile Park Concert Grounds in Davao has been canceled due to production and safety concerns. Ticket holders will be given refund options or the opportunity to use their credits, according to the announcement.

Lany, composed of Klein and drummer Jake Goss, is known for hit songs such as "ILYSB," "Malibu Nights," "Thru These Tears," "Super Far" and "Mean It." The band has developed a strong following in the Philippines, where it has performed for Filipino fans on several occasions.

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