A RapidKL bus driver has earned widespread praise after a story about his professionalism went viral.
The incident was shared on X by user @farhanajafri, who recounted her experience with the driver, describing him as exceptionally courteous and attentive to passengers.
First time jumpa pemandu bas baik siap minta maaf terlambat sampai sebab hujan padahal bukan salah dia pun.Bagi hon sebelum sampai bus stop, tanya nak naik bas ke tak. Bukannya marah orang tak angkat tangan bila nak naik bas @myrapidkl pic.twitter.com/6zItt5SunO
— Anna J | Entertainment Blogger (@farhanajafri) November 6, 2024
Other netizens agreed with her, noting similar experiences with the driver.
In response, RapidKL, thorough their admin Rose, expressed their gratitude for the positive feedback.
As one of the trop drivers, his thoughtful actions show how small gestures can make a big impact, reminding us of the value of respect and consideration in customer service.
