- The Communication Workers Union (CWU) claims Royal Mail is losing around 400 postal workers every week following the rollout of a new delivery system.
- Union leaders warned the business is on the brink of collapse, citing unmanageable workloads, pay issues and delivery reorganisations.
- CWU general secretary Dave Ward has called for an urgent summit with the Government to tackle the recruitment and retention crisis.
- Royal Mail defended the changes, stating the rollout is 90 per cent complete and has improved daily deliveries to 95 per cent of UK addresses.
- The firm is hiring 22,000 temporary staff to cope with festive demand while pursuing a five-year, £500 million quality improvement plan.
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