She wants to fly with her dog: the check-in agent refuses for a reason that will save his life

TravelPets
5 Jul 2026 • 2:51 AM MYT
Wamiz UK
Wamiz UK

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Image from: She wants to fly with her dog: the check-in agent refuses for a reason that will save his life
A dog sitting on the back seat of a car ©IA / Photo d'illustration

The bags are packed, the dog's ticket is booked, and a wonderful holiday lies ahead. But once at the airport check-in desk, there is a sudden shock: boarding is denied for her loyal companion. Behind this disappointment lies a vital safety measure.

Shock at the check-in desk

It is a scenario that many pet owners know all too well: everything seems ready for the big trip. Yet, for this owner and her adorable French Bulldog, the journey comes to an abrupt halt. The check-in agent is adamant—the dog cannot board the plane. The reason has nothing to do with his behaviour or vaccinations, but rather a very visible physical trait: his flat face.

This ban, which might seem harsh, is actually a vital precaution. Flat-faced dogs, known as brachycephalic breeds—such as French Bulldogs, Pugs and Boxers—have shorter airways. Even under normal circumstances, breathing can be a struggle for them.

At high altitudes, the stress of flying, pressure changes and the heat of the cargo hold can cause severe respiratory distress. To prevent any tragedy, most major airlines have made the caring decision to no longer accept these breeds in the hold. It is a rule that protects our most vulnerable companions from a very real danger.

How to travel safely with your pet

The difficulty often arises because online booking forms ask for the pet's weight but rarely their breed, leading to a nasty surprise at the last minute. The only exception for flying is in the cabin, but the total weight (pet plus carrier) must usually be under 8 kg (around 17.5 lbs), which rules out most adult French Bulldogs.

For a stress-free holiday, it is best to plan ahead by checking the "Pets" section of the airline's website before booking. And why not consider gentler alternatives? Travelling by train or car is a much more comfortable and safer option for these adorable little creatures. After all, the most important thing is to travel together safely!

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