System down: Malaysian airlines, services hit by the international IT outage so far

19 Jul 2024 • 6:08 PM MYT
Daily Express
Daily Express

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By: Malay Mail

Kuala Lumpur: A worldwide IT disruption is causing chaos with transport services, especially airports and airlines, including in Malaysia.

Here is a list of airlines and other services that have confirmed to be affected by the Microsoft and Crowdstrike disruption so far.

Affected:

1. AirAsia - Reservation and check-in system affected. Customers may experience slower check-ins and longer queues.

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3. Rail service provider KTMB - Ticketing system and complaint channels at customer service centre affected.

3. Rail service provider KTMB - Ticketing system and complaint channels at customer service centre affected.

4. Rail service provider KLIA Ekspres - Cannot book tickets online or using app or digital wallets. Customers must buy tickets at counters.

5. Sabah Electricity Sdn Bhd said its mySESB applications and web portal both experienced a system outage.

Not affected:

1. Malaysia Airports says its network of airports in Malaysia are unaffected, but some airlines experiencing disruptions

This list is being continually updated with new information.

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