Tesco error sees customers wrongly told they received £100 in Clubcard points

LocalBusiness & Finance
13 May 2025 • 11:50 PM MYT
The Independent
The Independent

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  • Tesco mistakenly emailed customers claiming they received £100 in Clubcard points due to a partnership with EasyJet.
  • The email was intended for customers who booked holidays through a specific promotion but was sent to ineligible shoppers.
  • Tesco apologised for the error in a follow-up email, admitting the initial message was incorrect.
  • Some customers expressed frustration on social media, demanding the promised points despite the mistake.
  • The EasyJet promotion, offering 10,000 Clubcard points, ran from February 17 to April 13, celebrating the Clubcard's 30th anniversary.

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