The most important soft skills employers look for managers are communication, teamwork, adaptability & critical thinking

Business & Finance
8 Aug 2026 • 7:00 AM MYT
Zulkifly Baharom
Zulkifly Baharom

An HR practitioner, Sejahtera Leadership Coach & Gusi Peace Prize Laureate.

Image from: The most important soft skills employers look for managers are communication, teamwork, adaptability & critical thinking
Prof Zul (center) encouraged regular dialogues with students on “what employer data reveals about skills gaps.” Pix: Dzainie

As a management educator, I always remind my MBA students that “To be successfully manage a business, you'll need a range of hard and soft skills to enable you to oversee daily operations and drive long-term success. During your degree programs, you'll have the opportunity to learn all the necessary skills and put them to use in real-world situations, ensuring that you'll be ready for the immediate leap into professional life. While academic success is important, students who take time to develop practical skills are often better prepared to take the leap into professional life & find it easier to secure entry-level roles after graduation. In addition to academic work, you should seek out internship, part-time ventures or projects to develop skills that give a head start in the industry.”

Image from: The most important soft skills employers look for managers are communication, teamwork, adaptability & critical thinking
Prof Roselina and Prof Zul (center) engaged with students on leadership to establish a collaborative, inclusive ecosystem for management to optimize effective organizational workflow. Pix: Fatin

I added, “Based on my corporate experience, one of the main roles of a business manager is to effectively manage your colleagues, demonstrating strong leadership and effectively managing them. Effective leadership involves the ability to delegate tasks, inspire and motivate colleagues and resolve conflicts when they occur. Effective communication (verbal, written & digital) is the real key to successful business management. Similarly, effective decision-making & problem-solving involve identifying the issue, consider all solutions, choosing the most reliable one to properly executing it.”

Image from: The most important soft skills employers look for managers are communication, teamwork, adaptability & critical thinking
Receiving international student cohort from the Philippines for study tours to Malaysia and organizing reciprocal cross-border educational trip from KL for purpose-driven & high performance leadership modules and team alignment exercises. Pix: UM-Wales

My success & errors in work at various industries, had taught me that effective business management involves real planning for the future, which can be done through strategic thinking & includes analyzing data, creating strategies to meet goals, and objectives, finding the most efficient way to implement these strategies, directing others and implementing strategies to all the stakeholders.

What I wish I know from my business management gurus when I was 25, is a much-needed advice & guide for me looking to make effective mark on professional world of work in the big industry.


Zulkifly Baharom (hajizul50@gmail.com) is a content creator under the Newswav Creator programme, where you get to express yourself, be a citizen journalist, and at the same time monetize your content & reach millions of users on Newswav. Log in to creator.newswav.com and become a Newswav Creator now!

The User Content (as defined on Newswav Terms of Use) above including the views expressed and media (pictures, videos, citations etc) were submitted & posted by the author. Newswav is solely an aggregation platform that hosts the User Content. If you have any questions about the content, copyright or other issues of the work, please contact creator@newswav.com.

Newswav Malaysia Best News App

Newswav is an online content aggregator and obtains its content from different online sources. The content in the app do not belong to Newswav nor do they reflect the opinions of Newswav and its staff. Your use of this app indicates your understanding and acceptance of this information.

Newswav Sdn. Bhd. (201701008480 (1222645-M)) 2026 All Rights Reserved