Touch ‘n Go (TNG) eWallet is set to revise the monthly limit for the amount that you can top up via TNG reload PINs, increasing it from the existing RM1,500 to RM8,000. This revision – which will take effect on 27 July onwards – was revealed in the e-wallet’s latest T&C document, where it also said that funds from TNG reload PINs will soon be classified as non-transferable funds.
For those who are unaware, your TNG eWallet balance is actually split into two categories: transferable and non-transferable balance. This depends on the source of your top-up funds. At present, transferable balance refers to any eWallet reloads that do not come from credit cards – like debit cards, online banking, and TNG reload PINs. Funds from these top-up sources can be transferred to other TNG eWallet accounts, bank accounts, or GO+ (hence the name transferable balance).
Meanwhile, non-transferable balance is defined as any top-up amount that comes from credit cards, and they cannot be transferred to other accounts. There is a slight leeway given, however; TNG eWallet permits a monthly quota of credit card reloads to be treated as transferable eWallet balance for free – which is set at RM1,000 (for users of all TNG eWallet tiers). If you’d like for subsequent credit card top-ups (exceeding the allocated RM1,000 quota) to also be treated as transferable balance, then you’ll have to pay an admin fee of 1%.
Come 27 July, however, all funds from TNG reload PINs will fall under the category of non-transferable balance, and you will no longer be able to transfer them to other TNG eWallet accounts, bank accounts, or GO+. Instead, you can only use them for online and offline retail transactions via the eWallet, including bill payments, prepaid reloads, parking, movie tickets, and purchases from partner platforms.
Additionally, TNG eWallet stressed that this amount will not qualify for the RM1,000 monthly quota of non-transferable balance that can be treated as transferable balance – that quota will be maintained purely for credit card top-ups. The T&C document does not state, however, whether you can re-classify the reload PINs to be transferable by paying the 1% admin fee mentioned above.
Aside from these revisions, no other amendments were made to other limits, including its wallet size, monthly transaction limits, as well as annual transaction limits:
While TNG eWallet did not share an explanation for this latest revision, it is likely introduced as a way to streamline the e-wallet’s features, ensuring that users use it in a responsible manner.
(Source: TNG eWallet)
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