Tourist in Italy loses case against hotel that refused her tap water

Travel
27 May 2026 • 7:45 PM MYT
The Independent
The Independent

The world’s most free-thinking newspaper

Tourist in Italy loses case against hotel that refused her tap water

  • A tourist in Italy lost a court case after suing a five-star Dolomites hotel for refusing to provide tap water.
  • She was offered bottled mineral water costing €7 (£6) while dining at the Hotel Sassongher in 2019.
  • The woman sought €2,700 (£2,338) in compensation, arguing that water is a universal human right and her consumer rights were violated.
  • Italy's Supreme Court denied her claim, ruling that Italian law does not oblige establishments to provide tap water to customers.
  • Unlike countries such as France, Spain, and the UK, serving tap water in Italian restaurants is not legally mandated and is considered rare.

IN FULL