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TOW truck services are expected to be disrupted for three days, starting tomorrow and continuing until Tuesday, as industry operators plan to hold a strike to urge the government to provide diesel subsidies for continued operations.
According to an information poster issued by insurance company Zurich Takaful, the Klang Valley is among the areas expected to be most affected, and the strike may also impact other states in the Peninsula.
In the same statement, it also announced that the operating hours of internal tow trucks will be extended to assist customers with scheduled services based on availability.
In addition, customers can also arrange their own tow trucks through a third party due to disruptions in service operations, with claims being made in accordance with the terms and conditions set, as reported by Berita Harian.
Meanwhile, the Association of Muslim General Takaful Representatives (PERWATAM) urged the government to act immediately by improving the diesel subsidy mechanism, to ensure that the tow truck industry's services are not paralysed.
PERWATAM President, Datuk Khairi Anuar Ahmad, in a statement, stressed that more realistic policy support is needed to ensure that the tow truck industry continues to operate.
"PERWATAM stresses that urgent action must be implemented by the parties responsible.
"Any further delay is unacceptable and will only worsen the situation and affect the people's confidence in the insurance and takaful protection system in Malaysia," he said.
Khairi Anuar said PERWATAM also urged all general insurance and takaful operating companies to immediately review and adjust payment rates to towing assistance operators.
He said existing charges do not reflect the actual operating costs, with the failure to adjust tariffs affecting the operators' ability to function effectively, thus causing delays in assistance, service disruptions and increased safety risks to customers. – April 11, 2026
