Traditional corner shops remain vital despite supermarket competition

TRADITIONAL corner shops in Kuala Lumpur’s residential areas remain relevant despite mounting competition from modern mini-marts and hypermarkets, as they continue to meet the immediate needs of nearby communities.

A recent survey by Harian Metro in the Pantai Dalam area found that small, family-run grocery stores are still a lifeline for many locals, even though they face wholesale price challenges and limited stock compared to larger chains.

Kaizul, 28, a worker at a shop that has operated for over 20 years, said the store's 24-hour service gives it a distinct edge.

“This shop stays relevant even though the area is now surrounded by modern mini-marts,” he said.

“We only sell dry goods and essentials like bottled water, sugar, and flour—items that are always in demand among residents.

“Best-sellers include bottled water, canned drinks and instant food because they’re convenient and quick,” he added.

He said the shop’s location—within walking distance of nearby housing flats—makes it highly accessible, especially for residents of PPR Kerinchi and PA Bukit Angkasa.

“Many residents choose to shop here because they’re familiar with us and feel more at ease dealing with people they know.

“Even though modern chains offer frequent promotions, our regulars still prefer us for the personal connection and convenience,” Kaizul explained.

Despite rising wholesale prices, he said the shop’s commitment to offering basic goods at affordable prices has helped it retain customers.

Another worker, Malik, 29, said his shop, which opened in 2020, serves residents from nearby flats including PPR Pantai Ria, Pantai Permai and Seri Pantai.

“Our customers are mostly locals. They come here because it’s close to home and they know us,” he said.

“Bottled water is one of the most frequently purchased items, followed by rice, sugar, and other essentials.”

Malik added that while sourcing stock from various wholesalers remains a logistical challenge, the shop has retained its relevance by maintaining strong ties with the surrounding community.

Locals continue to favour these humble stores not only for convenience but for the familiarity and trust built over years—an advantage no hypermarket can replicate. - August 17, 2025