Virgin Media’s internet service appears to have stopped working properly in a major outage.
Some users reported they were unable to get online at all. Others said that it seemed to relate specifically to Microsoft services: that they were unable to get onto work-focused tools such as Microsoft Teams or 365, for instance, or play Xbox online.
Users have been reported some problems over the last day or so. But there was a huge surge in reports on Monday morning, according to tracking website Down Detector.
Representatives for the company did not immediately respond to requests for further information from The Independent. On Twitter, it asked affected customers to consult its status page for further updates.
