When “Victims Help Victims” The Irony Story Inside Indonesia’s Flood Response Failure

14 Dec 2025 • 10:30 AM MYT
AM World
AM World

A writer capturing headlines & hidden places, turning moments into words.

Image from: When “Victims Help Victims” The Irony Story Inside Indonesia’s Flood Response Failure
Nisa and Rijal, alumni of the Indonesian Students Association at UPSI Malaysia, delivered aid to Addan, a flood survivor in Aceh Tamiang. Pic by: Nisa

Heavy monsoon rain turned into a nightmare across northern Sumatra triggering floods and landslides so severe that thousands lost their homes overnight. In the midst of the chaos, images of entire villages submerged, desperate residents wading through mud, and children clutching sacks of rice began circulating on social media. For many, especially outside Indonesia, those images echoed but didn’t fully reveal a darker story: victims of the flood becoming victims again this time, of a government too slow to act.

Nisa, a Alumna member of the Indonesian Students Association at PPI UPSI Malaysia, chose to help even when she herself was listed among the flood victims in Aceh. She worked with her husband and several alumni to prepare food supplies and basic medicines for families who had lost everything. The journey was difficult because access roads were damaged and many areas were still covered in mud. She said packing and transporting the relief items took long hours, but she refused to stop.

Nisa said, “I’m sorry, the supplies ran out. Along the road so many people begged for help that we had to give away what we carried long before reaching the distribution point. It broke my heart to see them pleading by the roadside.”

For her, helping others in the middle of her own hardship felt like the only right thing to do. Nisa continued to manage donations, distribute sembako, and support neighbours who had nowhere else to go. Her actions became a reminder that solidarity often begins with the people who suffer the most.

A Crisis That Should Have Sparked Outrage

In late November 2025 tropical weather amplified by shifting climate patterns battered the island of Sumatra. Provinces like Aceh, North Sumatra (Medan and surrounding areas), and West Sumatra (including Padang) bore the brunt. The official national disaster-management agency, Badan Nasional Penanggulangan Bencana (BNPB), recorded at least 836 deaths and over 518 people missing by early December. Over 3.3 million people were affected and about a million evacuated. (IDN Times)

Despite this, the central government has yet to declare a national disaster emergency. Local civil society organisations and residents angrily question why. (tirto.id)

In Aceh Tamiang, one of the hardest-hit districts, people literally climbed over fallen trees and muddy logs for hours just to reach a small aid centre. That glimpse of desperation parents carrying infants, elderly clutching sacks tells a stark story: when the system fails, survivors turn on each other. (Reuters)

“Help the Victims” But Only When It’s Convenient

The contrast between the scale of the disaster and the speed of government response has angered many. Aid was delayed, especially to remote regions cut off by damaged roads, collapsed bridges and landslides. (Reuters)

In Aceh Tamiang, for instance, water and medical supplies were absent for days. Some families drank muddy water. One 14-year-old student said students at his boarding school survived by boiling floodwater. “We stayed there a week,” he recalled. (Reuters)

Food prices skyrocketed. Local markets ran out of basic staples. Aid organisations warned of hunger in the coming days if logistical routes did not reopen soon. (Malay Mail)

An aid worker from Mercy Corps Indonesia described the situation bluntly: “The extent of the damage and the size of the affected area is really huge.” He added that “it’s very challenging logistically to respond.” For some evacuees, help came after they had spent a full night, or more, without essentials. (The Star)

One evacuee, 52-year-old Reinaro Waru­wu from West Sumatra, summed up the despair: “I am frustrated … some waited a day and night before receiving help, so they couldn’t be saved.” (The Star)

In Aceh, some victims reportedly revolted, marching to the local regency office to demand aid. “Not even a single grain of rice,” one resident told local media. (Liputan6)

Systemic Delay Not Just Bad Timing

Why has the relief been so slow and uneven? The answer lies partly in bureaucracy, partly in policy choices, and partly in geography and environment.

First, although local authorities have declared states of emergency in many districts, the central government led by President Prabowo Subianto has resisted elevating the situation to a national-disaster level. That matters because national status unlocks faster funding, logistical support, and international aid. Instead, the government insists local administrations can handle it. (ANTARA News)

Second, even when aid was dispatched, transport bottlenecks crippled delivery. Many villages lie deep in jungle terrain. Roads and bridges collapsed. In several areas only military airlifts or makeshift “Bailey bridges” erected by the army have allowed some aid to get through. (The Star)

Third, environmental neglect amplified the disaster, making rescue more difficult. Experts and some environmental groups blame massive deforestation, unregulated mining and logging for reducing the natural ability of rain-soaked land to absorb water. Without forest cover, heavy rainfall turned into deadly flash floods and landslides. (Reuters)

Finally, limited funding hampered efforts. Some local leaders reported shortages of fuel, food, and disaster-relief funds, forcing them to ask for help from Jakarta. (Reuters)

In short: the government had the power to respond quickly but lacked urgency. In some cases, it seemed unwilling.

Frustration, Fear, Memory

The flooding revived deep trauma for many residents, especially in Aceh. For some older victims, memories of the 2004 tsunami came rushing back. One fisherman, 64-year-old Effendi Basyaruddin, said the floods this time felt worse: “Villages became a river.” (Reuters)

Local leaders and civil society groups now demand a national-level disaster declaration. One leader of a student association in Medan said the current response was “not enough for a disaster of this scale.” (Katakabar)

A representative of a legal aid NGO said official acknowledgement is important. “Status nasional ensures priority for assistance,” she said. Without it, distribution remains stuck in red tape. (Harian Haluan)

Meanwhile survivors warn of a new threat hunger and disease. The flood destroyed crops, livestock, food stocks and farms. In far-off villages people are already turning to unsafe water. The risk of outbreaks looms. (Reuters)

What Went Wrong

This recent catastrophe exposes structural gaps.

Decentralised disaster response without national coordination. In Indonesia’s system, district and provincial governments handle initial response. Only when they declare inability to cope can the central government step in. That process takes time and often political will. Critics say the central administration here chose to wait rather than act fast.

Underfunded disaster infrastructure. Over the years Indonesia has faced many disasters. Yet disaster-preparedness budgets have lagged. Relief and rescue teams lack enough heavy-duty equipment, airlift capacity, warehouses and supply stockpiles.

Environmental mismanagement. Decades of deforestation for mining, palm-oil and logging have stripped away natural flood barriers. Forests that once absorbed rainfall are gone. As a result extreme weather transforms into disasters.

Inequality and isolation. Remote villages, especially in Aceh’s jungled hinterlands or highland districts in West Sumatra, often fall outside media spotlight. When infrastructure fails, they become invisible. Aid arrives late if at all.

What Indonesia (and Neighbouring Countries) Should Do Now

To avoid repeating this tragedy some steps must follow immediately.

  1. Declare the floods a national disaster now. Unlock special funds and speed up aid.
  2. Set up a central coordination task-force to oversee logistics, prioritise remote areas, and ensure fair distribution of food, water, medicines and shelter.
  3. Launch a long-term environmental audit. Review logging, mining and plantation licences. Restore forest cover. Promote watershed protection.
  4. Build and stockpile emergency infrastructure boats, temporary bridges, airlift readiness, stockpiles of food, water, medicine ready before disaster strikes.
  5. Engage civil society, local NGOs, and communities. They know the terrain. Include them in planning and response.
  6. Public transparency. Publish daily updates of casualties, missing persons, aid delivery, shelter conditions. Let media and citizens hold authorities accountable.

A Somber Reminder And a Call to Act

The flood disaster in Sumatra did not just wash away villages. It exposed a failure in state duty, in planning, in solidarity. For many survivors, help has come late or not at all. But the shame doesn’t lie only in tragedy. It lies in the avoidable delay. It lies in the blindness to nature and climate. It lies in the inertia of bureaucracy when lives hang in balance.

If governments in Indonesia or elsewhere still see floods as mere natural events, they will keep repeating such failures. If citizens abroad only scroll past images and headline numbers, nothing will change. This flood should not become another past event to forget. It must become a turning point for environmental justice, for disaster-preparedness, for responsibility. Because victims of calamity should not become victims of inaction.

In the end, may compassion continue to guide us, and may every act of kindness offered to Sumatra’s flood survivors return to each giver a hundredfold. Thank you for every all “Hero” and May every person who reached out to help the flood victims in Sumatra, from communities across the island Indonesia to friends in Malaysia, be blessed for their kindness. Every contribution, no matter the amount, carried real meaning and brought hope to those who suffered. May God return every act of generosity with greater goodness and protect all who gave from the sincerity of their hearts.


AM World (tameer.work88@gmail.com) is a content creator under the Newswav Creator programme, where you get to express yourself, be a citizen journalist, and at the same time monetize your content & reach millions of users on Newswav. Log in to creator.newswav.com and become a Newswav Creator now!

The User Content (as defined on Newswav Terms of Use) above including the views expressed and media (pictures, videos, citations etc) were submitted & posted by the author. Newswav is solely an aggregation platform that hosts the User Content. If you have any questions about the content, copyright or other issues of the work, please contact creator@newswav.com.