Bank employee hangs up on Pope as he tries to change address to Vatican

• Pope Leo XIV, who is US-born, had a bank employee hang up on him after she believed his call to change his address and phone number was a prank.
• The incident occurred two months into his papacy when he attempted to update his details with his Chicago bank from the Vatican.
• The teller told Leo that he would need to travel to the bank in person to make the change, according to his brother, John Prevost.
• Mr Prevost told the sceptical teller that she was speaking to the Pope, “who’s in Rome right now”, but said she replied “Oh really?” and hung up.
• The Pope’s brother said that “one of the provincials” eventually went to the bank to sort out the situation. ​

IN FULL

Pope Leo’s bank in the US hung up on him as they thought it was a prank call