CIMB customers using debit cards may want to plan their payments ahead this month [PDF], as several scheduled maintenance periods will temporarily affect card usage.
Purchases made using CIMB Debit Cards, both in-store and online, will be unavailable during specific periods across April as part of routine system maintenance. These disruptions will take place across multiple dates rather than a single outage window.
Specific Dates And Times To Take Note Of
The scheduled downtime periods are as follows:
During these periods, customers will not be able to use their CIMB debit cards for payments, whether at physical stores or for online transactions.
While some of the shorter sessions fall during off-peak hours, others extend into the morning and may affect early-day spending or planned transactions.
Payments May Need To Shift To Other Methods
For those who rely on their debit card for daily spending, these temporary outages may require some adjustment.
Transactions such as online purchases, transport payments, or early retail spending may be disrupted if they fall within the scheduled periods. Having an alternative payment method available, such as a credit card, eWallet, or cash, can help avoid inconvenience.
Customers with scheduled or recurring payments may also want to check whether any fall within the affected periods and make adjustments where possible.
Short Disruptions Occurring On Several Separate Days
Although each maintenance session is limited in duration, occurring on several separate days means the impact is not confined to a single point in time.
For regular debit card users, this increases the likelihood of encountering at least one disruption during the month, especially on days where downtime extends into the morning.
Planning ahead remains the simplest way to avoid inconvenience, particularly for payments that cannot be delayed.
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