Fans feeling ‘neglected and ripped off’ over resale ticket prices

17 Apr 2026 • 1:40 PM MYT
The Independent
The Independent

The world’s most free-thinking newspaper

Fans feeling ‘neglected and ripped off’ over resale ticket prices

  • A parliamentary review is urging the government to ban the resale of concert tickets above face value, a key recommendation for the live and electronic music sectors.
  • The Culture, Media and Sport Committee, which commissioned the review, is pressing for this measure to be implemented without delay.
  • The report also advocates for a Government and industry-backed Music Fan Association, similar to those for football supporters, and a comprehensive fans' charter.
  • Review chairman Lord Brennan stated that fans often feel “neglected and ripped off” by “sharp commercial practices“ in the music industry.
  • Further recommendations include transparent tiered ticket pricing, resisting dynamic surge pricing, clear refund policies, a mandatory levy for grassroots venues, and improved accessibility and amenities at venues.

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