Free Medicine Delivery For Chronic Patients From 1 October

Updated: 1 October 2026

Patients who collect long-term medication from government health facilities will be able to have it delivered to their door at no charge from 1 October, after the Communications Ministry said it would cover the postal delivery cost through MCMC. Communications Minister Datuk Seri Fahmi Fadzil announced the move on 26 September.

Previously, patients paid RM5.70 per delivery in Peninsular Malaysia and RM12.50 in Sabah and Sarawak, under a service called Ubat Melalui Pos (UMP) that has run since 2011. The ministry first allocated RM5 million for the initiative, and additional funding has since been approved so every state benefits.

Who Can Use It

The postal delivery service is for patients who collect repeat prescriptions at Ministry of Health hospitals and klinik kesihatan, and who have a stable chronic condition on long-term medication. You also need to understand your treatment and have collected your medication at the counter at least once first.

It covers government MOH facilities only. University hospitals such as PPUM, HUKM and HUSM, military hospitals and the National Heart Institute (IJN) are not included.

The service runs through MyUBAT, the Health Ministry’s pharmacy app, available on the App Store and Google Play.

Once you’ve downloaded the app, register an account and link it to your health facility. Then request your medication supply and select the postal delivery option. Your prescription details will be sent to the pharmacy for verification, and you’ll get a notification when the parcel is on its way. You can track the delivery in real time through the app.

You’ll need your patient registration number (MRN), IC number and home address ready when you apply.

Only MOH Handles Registration

Communications Minister Datuk Seri Fahmi Fadzil emphasised on 29 September, at the launch of the funding initiative in Putrajaya, that registration for the postal delivery service is only done through Ministry of Health facilities, not through TikTok or Facebook accounts.

He said there is no registration process other than at health clinics or Ministry of Health facilities, and that signing up is free and needs no payment.

Other Easy Ways To Get Your Meds

If you don’t qualify for postal delivery, MyUBAT offers three other services at participating facilities.

Pharmacy counter appointment: Book a date to collect your medication, so it’s already packed when you arrive and you skip the queue.

Drive-thru or park-and-take: Collect your medication from an outdoor counter or pickup point without going inside.

Medicine locker: Your medication is placed in a secure locker at the facility. Collect it using a key or PIN on your scheduled date, without queuing at the counter.

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