A routine e-hailing trip in Seremban reportedly spiraled into chaos after a disagreement over a RM7 fare allegedly led to a heated confrontation between a passenger and a Grab driver.
Passenger paid with RM50 note for RM7 ride
According to a viral video shared by Rakyat E-Hailing MY on Facebook, the drama began when a male passenger attempted to pay for a RM7 fare using a RM50 note. However, the e-hailing driver reportedly told him he did not have enough small change to return the RM43 balance.
The driver explained that most passengers usually pay using smaller notes such as RM10 or RM20.
“If you don’t want to pay, I’ll just file a complaint”
The situation quickly became tense after the passenger allegedly became upset and refused to pay the fare.
The driver then reportedly responded calmly, saying he would simply file a complaint with Grab if the passenger chose not to pay.
However, the passenger allegedly took offence at the remark and insisted it was the driver’s responsibility to prepare enough change for customers.
Argument turns violent
The argument became more heated as voices were raised inside the vehicle.
According to the report, the passenger’s wife tried to calm the situation down, but the man allegedly lashed out and slapped her during the confrontation. The shocking moment left the driver angry, and he later asked the passengers to leave the vehicle immediately.
According to Rakyat E-Hailing MY, the driver said he had been working as an e-hailing driver for more than three years, and this was the first time he had encountered a customer behaving in such a manner.
Viral video sparks online reactions
The viral video sparked strong reactions online, with many netizens supporting the driver and criticizing passengers who expect e-hailing drivers to act as money changers. Others also praised the driver for remaining calm during the heated situation.
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